Last Updated: January 2025
At Shopwapigo, we collect information necessary to provide you with fast and reliable delivery services. This includes your name, phone number, email address, delivery location, and order details. We collect this information when you place an order through our mobile app or WhatsApp at +243837320487.
We use your information to process and deliver your food or parcel orders across Gombe, Kinshasa, and Limete. Your data helps us coordinate with our riders, communicate order status, and improve our 24/7 service quality. We may also use your contact information to send you important service updates and promotional offers.
We do not sell or rent your personal information to third parties. We share your delivery details only with our trusted delivery partners and restaurant partners as necessary to fulfill your orders. All partners are required to maintain confidentiality and security of your information.
Shopwapigo takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All payment information is processed securely through encrypted channels.
You have the right to access, correct, or delete your personal information at any time. You can also opt out of promotional communications while still receiving essential service notifications. To exercise these rights, please contact us at info@shopwapigo.com or call +243 837 320 487.
Our mobile app and website may use cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser or device settings.
Shopwapigo services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our app, website, or via email. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
